Monday , June 22, 2009
1:15 - 2:30 PM
Maximize Your IBPSIA Membership & Skills CenterAmy Arcuri & Kelly Bednar
IBPSIA members can now enjoy the same purchasing power normally reserved for Fortune 500 companies. By combining the strength and numbers of IBPSIA members, we are able to form partnerships that provide you with national account pricing and tremendous discounts on many of the products and services you use to run your business.
Amy Arcuri, BPAA and IBPSIA’s director of member benefits, will update you on how to maximize your IBPSIA membership through these group purchasing programs.
Then . . . Kelly Bednar, STE Skills Center director, will provide more insight on how the STE Skills Center is more than just a blending of your certifications from IBPSIA and the USBC Coaching program. Strike Ten Skills Center and Strike Ten Teaching Professional training provides the tools to be a valuable long-term revenue source for the bowling center, pro shop and the instructor. By using skill-based programs, services and retail operations STE Skills Center is the working formula for the industry to flow the Entertainment and Casual consumers to Competitive “Bowlers”.
Monday , June 22, 2009
2:45 - 4:15 PM
When the Science and Business of Bowling Converge
Del Warren
This seminar specifically examines the pro shops role in the bowling center today. The relationship between the science of the modern sport today and how the pro shop can take advantage of this new information is critical to your overall business success and the health of your host bowling center. The discussion will include lane oils, bowling balls and coaching techniques to increase customer retention and bowlers satisfaction. This will be a comprehensive look at all aspects of our New Sport!
Monday , June 22, 2009
4:30 - 6:00 PM
How to Operate a Successful Pro Shop
Ken Keegan
Ken will give you some good ideas on how to improve your pro shop. Areas to be discussed will include marketing, merchandising, vendor orders, customer service, and hiring employees. This is your chance to ask one of the larger shops in the country how he does it.
Tuesday , June 23, 2009
1:15 - 2:45 PM
Detail of Retail (Merchandising)
Sheryl Bindelglass
Turn your pro shop into a profit shop! This seminar will help you understand the nuts and bolts of running a pro shop for maximum profit and efficiency. We will discuss merchandising techniques that increase sales. You will learn proven techniques for working with your pro and your staff to increase sales. We will explore the concepts of pricing strategies, sales, profit margins and other “retail math” and we’ll show you how they add to your bottom line. We will
discuss ways to reduce shrinkage and manage inventory.
- Understand the day to day operations of a well-run pro shop
- Gain practical ideas for building customer loyalty
- Learn how to evaluate systems and procedures to ensure an efficient and profitable shop operation.
Tuesday , June 23, 2009
3:00 - 4:30 PM
Idea Session – Pro Shops
Paul Kreins
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